Prime Minister Bektenov set the pace himself. He instructed the ministry of artificial intelligence to determine, this year, the list of services that can be moved to instant delivery, and said people want the result they need quickly, without complicated searches and applications.
The rest of the list carries deadlines. The digital employment service goes nationwide by December 2026. Support measures for entrepreneurs go 60 percent onto the eGov Business app by year-end. The permitting and licensing system is to be modernised within 6 months, natural monopoly services digitised within 2, and the Digital Qazaqstan action plan finalised within a week. Deputy prime minister and minister of artificial intelligence and digital development Zhaslan Madiyev holds the file.
The numbers came from five releases published between 11:41 and 12:05 Astana time. eGov GPT has 50 services live, more than 150,000 users and covers about 30 percent of citizen requests against a year-end target of 70. Visits to the public service centres are down 30 percent. Since July, the system has handled 99,000 targeted assistance assessments and 151,000 disability determinations and made 12,000 automatic assignments, cutting processing from 2 days to 10 minutes. Of 150 business support measures, 63 are electronic and 87 remain on paper.
Bektenov gave the programme an enforcement rationale alongside the service one. There are cases of social payments obtained fraudulently, he said, and a good many criminal cases opened over them, and the technology being introduced has to obstruct that.
Of 150 business support measures, 63 are electronic and 87 remain on paper.
Madiyev said failures in digital services have practically stopped since state bodies migrated to the QazTech platform. That claim met a test on Monday, when Freedom Bank customers saw negative balances on their accounts. First vice-minister Rostislav Konyashkin said on Tuesday it was internal software rather than a breach, told users to be absolutely calm, and gave no figure for how many were affected.
One name did not appear. AlemGPT, which has been reported as the front end for state services, is in none of Tuesday's five releases; the government spoke about eGov GPT throughout. The pairing of 1,301 services and roughly 90 percent of them online that has been circulating traces to material published on 22 July.
The shortest deadline is the one to watch. Digital Qazaqstan's action plan is due in 7 days.